Terms & Conditions

Welcome to Al-Firdous Publications!

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Al-Firdous Ltd’s relationship with you in relation to this website.

The term ‘Al-Firdous Ltd’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Terms of use

The use of this website is subject to the following terms:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. 
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction in any way that might harm the publishers, authors, designers and owner of this website or in any way that might be considered as fraud or misrepresenting Al-Firdous Ltd is prohibited.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You are more than welcome to create links to this website from other websites or documents without prior consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the law.
Shipping and deliveries 
Orders are dispatched within 2 working days. Delivery is via Royal Mail Second Class service. If we are able to dispatch your order on the same working day, you can expect to receive it within 3–5 days within the UK, or 5–7 days across Europe. Our aim is to get your order processed, dispatched and delivered to you as soon as possible.

Standard delivery to UK and Europe is £3.50. Spend just £30 to qualify for free delivery.

Returns

All our books are in brand new condition. If your order has been damaged during transit, you have 3 working days to contact us for a refund from the moment we receive confirmation of delivery. Any refund requests received after this time cannot be processed. Unfortunately, we can only refund the cost of return once/if we have received compensation from the carrier.